Privacy and data collection

Privacy is really important to us, as users ourselves we believe that we should run our business in the way we expect our own personal data to be handled. Most importantly, we do not sell your customers information.

Customer data stored

• Customer First Name
• Customer Last Name
• Customer Email
• Customer ID (from Shopify)
• Customer Date of Birth, if provided by the customer through the widget.
• Customer IP Address
• Customer Creation Date
• Customer Order Data

Data we get from platform providers (i.e. Shopify)

• Customer First Name
• Customer Last Name
• Customer Email
• Customer ID
• Customer IP Address
• Customer Creation Date
• Customer Order Data
• Customer “Accepts Marketing” preference

What is stored by us directly

• Customer Date of Birth, if provided by the customer through the widget.

How long are records retained in our system

We will keep the records in our system until we get a request to remove the data from our platform providers like Shopify.

How do I delete a customers information from your system?

We use Shopify’s internal data tools and will honour the request that comes from Shopify when you delete data in Shopify. You can read their documentation on how to delete a customer profile.