Program settings
Program settings are one of the key places you’ll spend your time. This is the heart of your loyalty and rewards program where you set up how customers earn stamps, and what they can redeem the stamps and stamp cards for.
Stamp Status
If you didn’t activate your loyalty program at the end of the Onboarding stage, this is where you can come to turn it on. Remember you also need to enable the widget in the Shopify theme customiser as well, if you did not also do this during onboarding.
You can disable the program here too if needed. Disabling (pausing) your rewards program is useful for making changes and updates to your settings without causing notifications to be sent out to customers or the widget showing up on your store.
Stamp Card Value
During Onboarding you will have selected how many Stamps you want to make up each Reward Card. If you ever want to edit this choice, you can do so here.
Important: If you change your card value after customers have earned stamps, you will affect how quickly or slowly they will be able to earn a reward depending on if you make the stamp card larger or smaller, so change with caution.
Earn Stamps
This is where you decide the methods you’d like to enable for your customers to earn stamps through. Click Add Way To Earn to see the options.
In the pop up, you will see the list of ways your customers can earn stamps. Click Add to begin the setup process for each. Let’s go through these one by one.
Place an order
This is the default reward when using Appy Stamp and this should be added by default when completing the Onboarding process. You can use this to edit how the reward works, or to re-add it if you have deleted it.
There are two options for you to pick from when rewarding customers for placing an order. Under Earning Type, you can choose either Fixed Amount of Stamps or Incremental Amount of Stamps.
Fixed Amount of Stamps: Our recommended option will give your customers a fixed amount of stamps for each order they place, and you can select your preferred number here under Earning Value.
The Status panel on the right of the page shows whether this reward is active or disabled, and underneath confirms the setup you have selected on the left.
The Custom Icon panel allows you to upload a custom image that will show in the Widget that your customers will see in relation to the Place an Order reward. You can use our provided default icon here, or upload your own. Our recommended image size is 90 x 90 pixels, and you can upload in the JPEG, PNG and SVG formats.
Incremental Amount of Stamps: If you’d like to reward your customers based on the amount they spend, choose this option to determine how many stamps they earn against your chosen currency value.
Product stamp bonus
Product stamp bonuses are a great way to target specific products and reward customers who purchase these specific products.
to set up a product stamp bonus, Click Add Way To Earn and select Product stamp bonus
Earning Value
Simply input how many stamps you would like to award each time someone buys a product.
You can also limit how many times a customer can purchase the product
click the button and further options appear. you can choose how many times they can purchase the product with the stamp being awarded and also choose how long the limit lasts, whether its the lifetime, month or days.
Product bonus selection
This is where you select which collect/ product you choose to include in the bonus stamp activity.
Click on browse, a pop up box will appear.
You can then type in the collection you want to choose and the products available will start to appear, you can then select which one and click Choose product. if succesful the box will close and the product will appear in the tab like the example below
You will also now have 2 allocation methods available.
accross all products – this is where the bonus amount is shared accross the whole collection as one. For example, X amount of stamps awarded across the whole of their purchases from the collection.
Each product individually – This is where each product they purchase from the collection will get awarded so X stamps per product within their order.
Customer targetting
This is where you can set up your targeting feature. so customers with certain tags will only have access to this bonus stamp reward. To learn more about customer targeting tags Click here
Sign Up
This is where you can set up an activity where when a customer signs up to your store/ stamp program they will recieve stamps. its a greate way to offer an incentive for them to join up.
It’s now even easier for potential customers to sign up with the addition to our Beacons feature, where you can set up a beacon to appear to anyone whos either new to your store or has not signed up yet.
Celebrate a birthday
This is where you can award stamps to customers who have input their birth date details into their accounts. simply input how many stamps you would like to award and save. The rest is taken care of automatically. Note theres is a 2 week block enabled so that customers who set there birthday within 2 weeks of the day it wont award. this is to stop people from moving their birthdays and playing the system.