Notifications

Here you can preview the emails we send out on your behalf.

You can also enable or disable the emails customers will receive when they trigger certain events such as earning stamps, redeeming rewards or moving up into the next VIP Tier.

Setup

Setting up Notifications couldn’t be easier. go to the App Stamp Loyalty & Rewards app then go to Notifications. Simply enable the notifications you want to use and when that event happens in your program we will send an email out to the customer.

To enable or disable a notification, just hover over the specific one and it will display the button that can toggle the state.

Email Logo

Click on settings under the notifications title. From here you can add a default logo to your notification emails

By default theres no image, simply press the upload your own image a box will appear where you can click and select your desired logo. Don’t forget to press save before leaving the menu.

Sending test email

In each notification you will have the ability to send a test email of that notification. This is a great way to see how the emails will look and show up in customers emails. Click on Send test email in the header and it will open a modal.

Once you’ve put in your email address, press send email.

Current Notifications

Reward Redeemed

When a customer redeems any reward like a discount code, they will receive an email containing their reward.

Here you will be able to set up your Reward Redeemed email notification. Simply fill in subject, title, subtitle and CTA text in the form and hit save.

You can also upload your own image as a banner image that will sit between your rewards name and the email content.

Stamps Earned

This will trigger any time a customer earns a stamp or multiple stamps through the various activities you’ve set up.

Here you will be able to set up your Stamps Earned email notification. Simply fill in subject, title, subtitle and CTA text in the form and hit save.

You can also upload your own image as a banner image

VIP Tier Achieved

When your customers move up into another tier they will receive an email outlining their new tier and let them know what their next tier will be. It will display the name of their next tier as well as the amount of stamps or spend needed to move up again.

Here you will be able to set up your VIP Tier Achieved email notification. Simply fill in subject, title, subtitle and call to action in the form and hit save.

You can also upload your own image as a header image

Stamp Expiry Reminders

When you have customers on Rolling expiry. When they get close to the day that all their stamps will be expired, we will send them a reminder to let them know before this happens so they have a chance to use them.

Here you will be able to set up your Stamp Expiry Reminder email notification. Simply fill in subject, title, subtitle and call to action in the form and hit save.

You can also upload your own image as a header image

Birthday reward

When it is their birthday they will be rewarded and we will send them a happy birthday email.

Here you will be able to set up your Birthday Reward email notification. Simply fill in subject, title, subtitle email body text and call to action in the form and hit save.

You can also upload your own image as a header image

Can I use custom HTML?

Currently, we do not support custom HTML emails but we are activley looking into it for some of our merchants who are interested.