Program participation
Introduction
This is where you can choose whether to allow all customers (including ones who don’t have accounts) to earn stamps on their orders.
You can also create customer exclusions that allow you to exclude certain types of customer accounts from your Loyalty & Rewards program.
Enabling Stamp Participation for All customers
- Go to Stamp program
- Scroll to Stamp participation, then you have 2 options:
- All customers
- Customers with Shopify accounts.
- Click save
Disabling program participation for customers without accounts
- Go to Stamp program
- Select Customers with Shopify accounts
- Click save

Now only customers that are registered with your store will be able to earn stamps and redeem rewards. Guest accounts, those that ordered from you without creating an account will no longer be able to.
Customer exclusion and targeting
Sometimes you might want to exclude certain customers from using your loyalty and rewards program. A common example is wholesale and trade customers while still allowing your traditional customers access.
You are able to do this by using Shopify tags on your customers to target specific accounts. You can enter multiple tags by comma separating them i.e. vip, wholesale, trade etc

Tag targeting type
You have two options to choose from here, with the way your program will treat the customer tags.
1. Customers WITH a certain tag – customers with a certain tag can access your stamp program. For example if you have wholesale in the customer tags to target box and have the matching wholesale customer tag in their account then they will be able to access the stamp program via the on-site widget and if they don’t have any of the matching tag then they won’t see, nor be able access or earn stamps.
2. Customers WITHOUT a certain tag – customers without a certain tag can access your stamp program. For example, if you set wholesale as a target tag, then customers who do not have that tag will be able to see the widget and earn stamps and redeem rewards on your program.
Note: If you select customers with a Shopify account, customers without accounts will no longer earn stamps on orders. Any previously earned Stamps will remain in their account for the customer to use if you decide to allow access for them again.
Finally, while these customers are excluded, they will not collect stamps for any activities set up in your program but we will keep note of any orders these customers have.
3. Remember to save your changes by hitting save at the bottom of the page.